Statistics
E-Governance Global Trends
Many e-government services are now available via smartphone.
Social Media platforms are widely used to carry out activities like share information and communicate with official government channels.
In 2019, Twitter was the most popular social media platform among U.S. Congress members, with a combined 400,000 tweets posted by the House and Senate.
As for news and updates about the coronavirus (COVID-19) pandemic, citizens primarily trust news organizations, national government sources, and global health organizations like the WHO to deliver reliable content online.
Hence, the pandemic has highlighted the need for digital solutions and the role of e-government.